Terms of Use
Last updated: 02/07/2025
(This text is a courtesy translation. In the event of any discrepancy or conflict between the English and Spanish versions, the Spanish version shall prevail.)
1. Identification of the Website Owner
- Owner: Tokey Technology S.L.
- Tax ID (CIF/NIF): B09873324
- Registered address: Calle Bailén 41, (28005) Madrid, Spain.
- Contact email: [email protected]
- Domain: https://www.gohumanless.ai/ (hereinafter, the "Website").
The Owner operates under Spanish law and, in particular, is subject to Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI‑CE), Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD), Royal Decree‑law 24/2021 (transposing Directive (EU) 2019/770 on digital content and services), as well as, where applicable, Regulation (EU) 2024/1689 of 13 June 2024 establishing harmonised rules on Artificial Intelligence (AI Act).
2. Purpose and Acceptance
This document governs the conditions for access, browsing and use of the Website and the technological infrastructure that provides access to artificial‑intelligence agents (hereinafter, the "Agents"). Access to or use of the Website implies the full reading and acceptance of these Terms of Use ("Terms"). If the User does not agree, they must refrain from using the service.
3. Description of the Service
3.1 The Owner provides a technological infrastructure that facilitates the deployment and use of AI Agents. This infrastructure may host Agents developed by the Owner ("Proprietary Agents") or by independent third parties ("Third‑Party Agents").
3.2 The use of an Agent allows the User to interact with third‑party platforms or services; under no circumstances does the use of the Agent grant the User functionalities different from or superior to those included in the plan that the User has contracted directly with such platforms.
4. Liability for Third‑Party Agents
4.1 Third‑Party Agents are developed and maintained by entities independent of the Owner. The Owner offers no warranty and assumes no liability whatsoever regarding the operation, availability, quality, security, lawfulness, truthfulness, accuracy or suitability of such Agents.
4.2 Any incident arising from the use of Third‑Party Agents must be resolved between the User and the third party responsible for the relevant Agent.
5. Interaction with Third‑Party Platforms
5.1 The execution of tasks through the Agents may require connection with third‑party platforms (for example, SaaS services, APIs or social networks). The User is responsible for obtaining the necessary credentials and permissions and for complying at all times with the terms of use in force for the platforms involved.
5.2 The Owner does not control and is not responsible for the operation, policies or limitations of those platforms. Any restriction or limitation arising from the plan contracted by the User with the destination platform shall be the sole responsibility of the User.
6. User Obligations
The User undertakes to:
- (a) Provide truthful and lawful information during the registration or configuration process.
- (b) Safeguard their credentials and be responsible for any unauthorised use.
- (c) Observe the rules of use of the Website and refrain from carrying out unlawful activities or those that could damage, overload or impair the infrastructure.
- (d) Be aware of and respect the terms and policies of the third‑party platforms with which they interact through the Agents.
7. Intellectual and Industrial Property
7.1 The Website, its underlying software, design, source code and the Proprietary Agents are the property of the Owner or its licensors and are protected by national and international regulations.
7.2 The User is granted a non‑exclusive, non‑transferable and revocable licence limited to access and use the service in accordance with these Terms.
7.3 Reverse engineering, decompilation, copy, transformation or unauthorised distribution is prohibited.
8. Exclusion of Warranties and Liability
8.1 The service is provided "as is". The Owner does not guarantee that the Website or the Agents will be free from errors or viruses or that their operation will be uninterrupted.
8.2 The Owner shall not be liable, directly or indirectly, for damages of any kind arising from:
- (i) The use of Third‑Party Agents or AI‑generated content;
- (ii) Interaction with external platforms;
- (iii) Decisions taken by the User based on results generated by an Agent.
8.3 The Owner shall only be liable for damages caused by its own wilful misconduct or gross negligence and, in any case, up to the maximum limit allowed by law.
9. Personal Data Protection
The processing of the User's personal data is governed by the Privacy Policy available on the Website and in accordance with the GDPR and the LOPDGDD.
10. Suspension and Termination
The Owner may suspend or cancel the User's access to the Website or to certain Agents if the User breaches these Terms, applicable regulations or the rights of third parties, without entitlement to compensation.
11. Amendments
The Owner may amend these Terms at any time. Amendments will be published on the Website and will apply from the indicated date. Continued use of the service after publication implies acceptance of the new Terms.
12. Applicable Law and Jurisdiction
These Terms are governed by Spanish law. The parties submit to the courts and tribunals of the city of Madrid, waiving any other forum that may correspond to them, unless the applicable regulations establish the mandatory competence of another jurisdiction.
13. Contact
For any questions or claims related to these Terms, the User may contact the Owner at:
Email: [email protected]